Contact Us
Get in touch with our friendly team - we're here to help make your Punta Cana experience unforgettable
Get in Touch
We're available 24/7 to assist you with reservations, questions, or any special requests. Choose your preferred way to contact us.
English Customer Service
Arlinton Nicolás Rodríguez
Available 24/7 for English speakers
Our Location
Punta Cana, Dominican Republic
Serving all hotels and resorts
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Need Immediate Assistance?
Contact us directly on WhatsApp for instant support and quick booking confirmation
Our Availability
We're here when you need us most
Customer Service
24 Hours / 7 Days a Week
Transfer Services
Available 24/7
Email Response
Within 2 Hours
Frequently Asked Questions
Quick answers to common questions
We recommend booking at least 24 hours in advance, but we can accommodate last-minute requests subject to availability. For peak season (December-April), we suggest booking as early as possible.
Yes, we provide complimentary child car seats upon request. Please let us know the age and weight of your children when booking so we can ensure the appropriate safety equipment is available.
We offer free cancellation up to 24 hours before your scheduled transfer. For cancellations within 24 hours, a 50% charge may apply. No-shows are charged the full amount.
Absolutely! All our vehicles are equipped with air conditioning, comfortable seating, and are regularly maintained to ensure a pleasant journey in the Caribbean climate.
Yes, we offer special rates for groups of 6 or more passengers. Contact us directly to discuss your group's needs and receive a customized quote with potential discounts.